IT operations and support
IT operations department covers various tasks that provide proper operation of computer servers and networks:
- systems monitoring, maintenance and troubleshooting
- customer support
- IT integration services
Physical servers, virtual servers, network devices and various IT services are being actively monitored. Monitored data is available through web user interface. Monitored data gives complete picture of state of IT infrastructure and makes possible to diagnose any kind of problem moment after it appears.
- active devices monitoring
- active services state monitoring
- notifications in case of exceptional conditions